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Questions we get asked without the waffle
What is an online casino?
A licensed website or app where you play slots, tables and live-dealer games for real money. In the UK it is regulated like a land venue.
Are online casinos legal in the UK?
Yes, if they hold a UK Gambling Commission licence. That is the only kind we list.
Do I pay tax on winnings?
No. Player winnings are not taxed in the UK. Operators pay a point-of-consumption tax.
How do I know a site is safe?
Licence in the footer, SSL, clear terms, and tools to set limits. We also watch payout complaints.
What is KYC?
Identity checks: photo ID and proof of address. Do it early so a withdrawal is not parked.
How do wagering requirements work?
A multiplier on bonus or spins before you can cash out. 30x on £10 is £300 of play. No-wagering skips that.
What does no wagering mean?
Winnings from the offer credit as cash. You can withdraw without extra playthrough.
How fast are withdrawals?
Wallets and Trustly: often hours after approval. Cards: 1–3 working days. BACS: longer.
Which payment methods can I use?
Debit cards, PayPal, Apple Pay, Google Pay, Trustly, Paysafe, Skrill, Neteller, bank transfer. Not credit cards.
Can I play on my phone?
Yes. UK brands are built mobile-first. Apps exist; browser play is enough on most.
Can I play games for free?
Many RNG slots have a demo. Live dealer does not. Demo wins are not cash.
Are the games fair?
Licensed games use tested RNGs. Rigging a licensed title is illegal.
What is RTP?
Long-run payback. 96% RTP means £96 returned per £100 staked over a huge sample, not in your session.
What is volatility?
How lumpy the pays are. Low hits often and small; high hits rarely and larger.
Can I set limits?
Yes. Deposit, loss, session, reality checks, timeouts, self-exclusion. GAMSTOP covers every UK licensed brand at once.
What is GAMSTOP?
A free UK self-exclusion scheme. One sign-up blocks all UKGC online operators for the period you choose.
Can I have more than one account?
Yes, across different licensed brands. Each needs verification. Welcome offers are usually one per brand.
How old do I have to be?
18. Under-18 play is illegal.
What if I have a dispute?
Start with site support, then the ADR named in their terms, and the Commission for licence issues. GamCare and GambleAware help with harm.
How do you rank the sites?
Licence first, then payouts, bonus fairness, games, banking and mobile. The top row is the brand we would send a UK player to first this month.